Worldwide Leader in IT & Networking
I joined Cisco Systems twice, where I held three roles delivering multiple advanced and emerging technologies—bringing richer means of communications and collaboration to market.
Managed care-at-a-distance solutions. Led complex cross-functional teams to deliver healthcare solutions and professional services as individual contributor, manager, and mentor.
IoT & Digital Solutions for Connected Health
Telehealth Integration Platform
Overhauled non-viable telehealth product and converted it into market-desired IoT integration platform with new pricing and packaging.
Professional Services for Healthcare Market
Created differentiated market position and value proposition and co-marketed with strategic alliances like Apple and Optum.
Telemedicine Platform
After internal assessment and market analysis, initiated and managed end-of-life (EOL) process for under-resourced, high-cost regulated solution.
MARKETS: Healthcare (B2B / B2B2C), Payers, System Integrators, Telecom, Consultants, and Professional Services
TECHNOLOGIES: Video Conferencing, Web Clients, Mobile Clients, Desktop Clients, Server Software, Internet of Things (IoT), Big Data, Cloud, SaaS, Analytics, EHR's/EMR's, WiFi, Security, API's, and Connectors
Joined a "startup" team incubated by Cisco. Managed user-facing applications for public safety first responder (PFSR) collaboration solution. Worked with Geoffrey Moore from The Chasm Group on go-to-market strategies. Led direct reports and mentored.
Interoperability & Collaboration for Safety & Security Systems
Push-to-Talk XML Service for Cisco Unified IP Phones
Collaborated with IP Phone and Unified Communications Manager teams to deliver new requirements for push-to-talk (PTT) functionality on Cisco Unified IP Phones.
PC Application Extending UnifiedCommunications to Push-to-Talk Radios
Focused requirements on user experience—providing tools and simplifying workflows for stressful incident management.
Markets: Public Safety First Responder, Enterprise Safety and Security, Public Sector, Education, Defense, Finance, Transportation, Oil, Mining, and More
Technologies: Voice over Internet Protocol (VoIP), Video Conferencing, Messaging, Unified Communications (UC), Land Mobile Radio (LMR), Push-to-Talk (PTT) Radio, P25 ISSI, WiFi, Wireless, PSTN, API's, MS Windows, Web Clients, and XML Phone Services
Defined and delivered from inception Cisco's first UC softclients, video telephony, and consumer-facing voice over IP (VoIP) products. Led direct reports and multiple teams.
Also supported Marketing by meeting with press, presenting at events, and creating data sheets, white papers, training materials, internal/external web pages, competitive analyses, and other sales enablement tools.
Took on special projects including leading Section 508 accessibility conformance and security implementation projects for Business Unit, plus address IP Phone pricing and licensing gaps.
Unified Communications & Collaboration
Unified Communications Software Application
Assessed market requirements and defined Cisco's first UC softclient from concept. Worked with multiple Cisco organizations and strategic partners to deliver tightly integrated solution.
IP Video Phone
Defined and brought to market Cisco's first video phone. Made tough decision to replace internal video phone project with OEM. Vetted and established manufacturing partners like Tandberg, Sony, and others.
PC-Based Softphone Application
Took over and phased out a legacy softphone by creating an end-of-life (EOL) plan with a transition strategy.
PC-Based Cisco IP Phone Application
From concept, brought to market softphone app that provided Cisco IP Phone functionality—expanding mobility and remote worker markets for Cisco.
PC-Based Application Turning Cisco IP Phones Into Video Phones
Delivered Cisco's first video communications product from an engineering concept—propelling Cisco to #1 market share position in UC.
Adapters that Turn Traditional Telephones into IP Phones
Brought to market Cisco's first three consumer-facing VoIP devices by "Cisco-izing" them from an acquired startup. Led roadmaps and strategies for this emerging technology VoIP product-line—delivering 400% revenue growth, 80% market share, and 32% cost reduction.
Markets: Enterprise (B2B), Service Provider (B2B2C), Telecom, Education,SMB, Consumer, and Public sector
Technologies: Unified Communications (UC), Voice over Internet Protocol (VoIP), Video Conferencing, Social Business,MS Windows, API's, Security, Mobility, IP Phones, Cameras, and Gateways
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